2008 San Mateo County Fair | August 8

2008 Fair ADA Guide

Download the 2008 Guide and Map Here (2.3mb PDF file).
Requires Adobe PDF reader to view. You can download PDF viewer for free by clicking here.

Guest Services

Guest Services provides a variety of services, including general information, concert information, grounds entertainment schedules, and information about services for Guests with disabilities. Guest services are located adjacent to all admission entry points.

Arrival

The San Mateo County Event Center offer parking on the East and West sides of the facility. Parking lot entrances are located on Saratoga Drive 1/4 mile East of South Delaware Street and on South Delaware Street between Saratoga Drive and 25th Avenue.

Standard parking rates apply. Premium parking spaces, when open, will be available to guests displaying a valid disabled placard or license plate for the standard parking fee. Premium parking spaces also have accessible stalls. Accessible parking spaces have been designated in both lots for guests displaying a valid disabled placard or license plate.

A passenger loading zone is located in the West parking lot adjacent to the Entry gate.

Food Concessions

Permanent food facilities at the Fair have been designed to serve guests with disabilities. Although temporary food vendors typically operate from portable facilities constructed before accessibility requirements, concessionaires strive to accommodate all guests.

Shopping & Exhibits

All exhibit halls are accessible to guests with disabilities. Exhibitors and concession staff provide excellent customer service to all guests. If you need assistance, please ask a staff member.

Redi Wheels Service

Redi-Wheels has designated a stop on South Delaware Street just south of 25th Ave. near the West side pedestrian entrance. All Redi-Wheels clients will arrive and depart the San Mateo Fair from this location for the duration of the Fair.

Redi-Wheels Paratransit service is for persons with disabilities who cannot independently use regular SamTrans bus service some or all of the time. Clients must meet SamTrans eligibility requirements and trips must be prearranged. Contact SamTrans at 1-800-660-4287 or for TDD only 650-508-6448 for additional information regarding this service.

Ticket Sales

Accessible ticket sales are available to all admission gates. Call buttons have been placed at accessible ticket areas to recall employees who have temporarily stepped away. Tickets and informational items offered at accessible ticket sales are identical to those offered at non-accessible areas.

Will Call is located at the West Entry.

Carnival

We believe all who feel physically capable of enjoying rides and are able to meet the ride requirements be given equal opportunity; however, safety is our first concern.

California State Law requires carnival owners to enforce manufacturer ride restrictions. Carnival operators can deny access to a ride if they feel the guest does not meet ride requirements or if there is a concern for safety.

Guests with questions regarding ride accessibility should speak to the ride operator or visit the Carnival Guest Relations office.

First Aid

First Aid is available at the Public Services Building.

Wheelchair Rental

A limited number of manual wheelchairs are available for rent for a small fee at the Guest Services Booths at the West and East entrances on a first-come, first-served basis. A valid California Driver's License or ID Card is required for a security deposit.

Guests with disabilities may use their own wheelchair or an electric scooter with three or more wheels as a mobility devices while attending the Fair. Guests are welcome to recharge their battery at the Public Service Building.

Service Animals

Service Animals are welcome at the San Mateo County Fair. Guests are limited to one service animal as defined by the ADA. Guests, or a member of their party, must physically control the service animal on a leash or harness at all times. Service animals are not allowed on carnival rides.

Assisted Listening

Assisted Listening devices utilize a lightweight, wireless device that receives signals from a signal transmitter and amplifies the sound.

A limited number of devices are available on a first-come, first-served basis a the Guest Services Kiosks located at the East and West Entrances. Please be prepared to leave a valid California Driver's License or ID Card as a security deposit.

Restrooms

All public restrooms at buildings, except those located within the East lobby of Fiesta Hall and exterior South side of Sequoia Hall, are accessible for use by Guests with disabilities.

Hand Wash Stations

Hand wash stations accessible to guests with disabilities have been located at the Livestock Pavilion, Food Court and at the carnival adjacent to the portable toilets.

Entertainment

Seating for guests with disabilities and their companions has been designated at all entertainment venues. Accessible seating at main stage concerts, located within Expo Hall, has been designated in general admission and Gold Circle Premium areas.

General admission seating, including accessible seating, at main stage concerts is included in the cost of Fair admission. Gold Circle Premium Seating is available for an additional fee. All guests entering Gold Circle Premium Seating areas will be required to display a valid Gold Circle pass.

All seating at main stage concerts is available on a first-come, first-served basis.

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Fair Map - Click to Enlarge	2008 Fair ADA Guide Download the 2008 Guide and Map Here (2.3mb PDF file). Requires Adobe PDF reader to view. You can download PDF viewer for free by clicking here. Guest Services Guest Services provides a variety of services, including general information, concert information, grounds entertainment schedules, and information about services for Guests with disabilities. Guest services are located adjacent to all admission entry points. Arrival The San Mateo County Event Center offer parking on the East and West sides of the facility. Parking lot entrances are located on Saratoga Drive 1/4 mile East of South Delaware Street and on South Delaware Street between Saratoga Drive and 25th Avenue. Standard parking rates apply. Premium parking spaces, when open, will be available to guests displaying a valid disabled placard or license plate for the standard parking fee. Premium parking spaces also have accessible stalls. Accessible parking spaces have been designated in both lots for guests displaying a valid disabled placard or license plate. A passenger loading zone is located in the West parking lot adjacent to the Entry gate. Food Concessions Permanent food facilities at the Fair have been designed to serve guests with disabilities. Although temporary food vendors typically operate from portable facilities constructed before accessibility requirements, concessionaires strive to accommodate all guests. Shopping & Exhibits All exhibit halls are accessible to guests with disabilities. Exhibitors and concession staff provide excellent customer service to all guests. If you need assistance, please ask a staff member. Redi Wheels Service Redi-Wheels has designated a stop on South Delaware Street just south of 25th Ave. near the West side pedestrian entrance. All Redi-Wheels clients will arrive and depart the San Mateo Fair from this location for the duration of the Fair. Redi-Wheels Paratransit service is for persons with disabilities who cannot independently use regular SamTrans bus service some or all of the time. Clients must meet SamTrans eligibility requirements and trips must be prearranged. Contact SamTrans at 1-800-660-4287 or for TDD only 650-508-6448 for additional information regarding this service. Ticket Sales Accessible ticket sales are available to all admission gates. Call buttons have been placed at accessible ticket areas to recall employees who have temporarily stepped away. Tickets and informational items offered at accessible ticket sales are identical to those offered at non-accessible areas. Will Call is located at the West Entry. Carnival We believe all who feel physically capable of enjoying rides and are able to meet the ride requirements be given equal opportunity; however, safety is our first concern. California State Law requires carnival owners to enforce manufacturer ride restrictions. Carnival operators can deny access to a ride if they feel the guest does not meet ride requirements or if there is a concern for safety. Guests with questions regarding ride accessibility should speak to the ride operator or visit the Carnival Guest Relations office. First Aid First Aid is available at the Public Services Building. Wheelchair Rental A limited number of manual wheelchairs are available for rent for a small fee at the Guest Services Booths at the West and East entrances on a first-come, first-served basis. A valid California Driver's License or ID Card is required for a security deposit. Guests with disabilities may use their own wheelchair or an electric scooter with three or more wheels as a mobility devices while attending the Fair. Guests are welcome to recharge their battery at the Public Service Building. Service Animals Service Animals are welcome at the San Mateo County Fair. Guests are limited to one service animal as defined by the ADA. Guests, or a member of their party, must physically control the service animal on a leash or harness at all times. Service animals are not allowed on carnival rides. Assisted Listening Assisted Listening devices utilize a lightweight, wireless device that receives signals from a signal transmitter and amplifies the sound. A limited number of devices are available on a first-come, first-served basis a the Guest Services Kiosks located at the East and West Entrances. Please be prepared to leave a valid California Driver's License or ID Card as a security deposit. Restrooms All public restrooms at buildings, except those located within the East lobby of Fiesta Hall and exterior South side of Sequoia Hall, are accessible for use by Guests with disabilities. Hand Wash Stations Hand wash stations accessible to guests with disabilities have been located at the Livestock Pavilion, Food Court and at the carnival adjacent to the portable toilets. Entertainment Seating for guests with disabilities and their companions has been designated at all entertainment venues. Accessible seating at main stage concerts, located within Expo Hall, has been designated in general admission and Gold Circle Premium areas. General admission seating, including accessible seating, at main stage concerts is included in the cost of Fair admission. Gold Circle Premium Seating is available for an additional fee. All guests entering Gold Circle Premium Seating areas will be required to display a valid Gold Circle pass. All seating at main stage concerts is available on a first-come, first-served basis.